Regardless of what position of power and authority we possess, leadership is an
ongoing learning process. Many supervisors or managers believe that they do
not need to continuously develop their skills. Unfortunately, these are the
supervisors or managers that are usually the center of lunch discussions and
water cooler huddles among the workers. In addition, the manager or
supervisor is usually the last to know that they are looked upon as poor leaders.
Whether the observations are true or not, we have all been in a position at one